After being approached by HSL Compliance, a large water condition monitoring organisation, RAH Consultancy was asked to design a syllabus for them which would include current Water Regulations and also the installation, commissioning and testing of Thermostatic Mixing Valves (TMV's) so as to meet the requirements of TMV2 and TMV3.The work included the provision of all course notes and examination papers for the in-house City and Guilds course. On completion of the design stage we acted as the course lecturer for the organisation, this included conducting the practical element of the installation and maintenance module as well as the theoretical modules.On completion of the syllabus the company found that their employees had increased confidence and greater competence in the undertaking of their duties.