RAH were instructed by NewLaw Solicitors, a personal injury practice in Scotland to investigate the circumstances of a scalding incident. The case involved a single lady living in an apartment complex in Glasgow. The property management company had installed an electric shower within the property. The claimant was undertaking her usual daily shower and after finishing the shower turned off the tap and bent down to pick up a towel when suddenly the shower discharged scalding water across her shoulders.Our investigation concluded that the shower installed at the property did not meet the most elementary safety requirements. The management company should have installed a product that was designed, manufactured, installed and certificated within the "BEAB Care" anti-scald product standard.As a result of our report the parties were able to agree a satisfactory settlement without the need for a court hearing.
